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Lifetime Warranty
At Jolan Jewelry, we understand that your jewelry is not just a purchase; it’s an investment in memories and moments. To ensure that your jewelry remains as beautiful as the day you received it, we proudly offer a comprehensive Lifetime Warranty.
Our Commitment to Quality
What Our Lifetime Warranty Covers
- Gemstone and Diamond Replacement: In the unlikely event of a gemstone or diamond becoming loose or falling out due to a manufacturing defect, we will replace it at no additional cost.
- Prong Retipping: If the prongs holding your gemstone or diamond become damaged, we will retip or replace them to secure your precious stone.
- Polishing and Refinishing: We offer complimentary cleaning, polishing, and refinishing services to restore the luster of your jewelry.
Terms and Conditions
Our Lifetime Warranty is subject to reasonable wear and tear. It does not cover damage resulting from misuse, neglect, or accidents. To maintain the warranty’s validity, we recommend having your jewelry inspected by our experts periodically.
How to Redeem Your Lifetime Warranty
If you believe that your jewelry requires service under our Lifetime Warranty, please contact our customer support team for assistance. They will guide you through the process and ensure that your jewelry is expertly restored.
Experience the Peace of Mind
With Jolan Jewelry’s Lifetime Warranty, you can enjoy your cherished jewelry with the confidence that we stand behind our products. Trust us to protect the beauty and integrity of your pieces, ensuring they remain an eternal symbol of your unique story.